Retail Services
SIR30216 Certificate III in Retail
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings.
Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
CAREER PATHWAYS
- Sales assistant
- Retail Assistant Food Products
- Retail Assistant (Office)
- Sales Administrator
- Supervisor
- Trainer
- Retail Store Manager
FURTHER YOUR SKILLS
- Certificate III in Retail Operations
- Certificate III in Retail Supervision/Business-to- Business Sales
